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A real Mystics! (half-solved)

Leo ChenLeo Chen Posts: 697
edited March 2014 in New Users

Does anyone has bought and "auto-installed" the "Dynamic Supersuit Set 3 The Mystics"?

I have installed the product but nothing is installed!

http://www.daz3d.com/dynamic-supersuit-set-3-the-mystics

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Post edited by Leo Chen on

Comments

  • TrishTrish Posts: 2,625
    edited March 2014

    check here .....then we will go from there....I don't have this but maybe it is under a different name...like super suit......Trish

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    Post edited by Trish on
  • Leo ChenLeo Chen Posts: 697
    edited December 1969

    bullit35744 said:
    check here .....then we will go from there....I don't have this but maybe it is under a different name...like super suit......Trish

    Thank you, bullit35744.

    The product "Supersuit for Genesis" is a differnt product.
    PS: I have bought it too.

    I

  • TrishTrish Posts: 2,625
    edited March 2014

    That's strange... I followed your link... and that's where I got this picture.....that's why I thought it might be listed under a different name.....well maybe someone will come soon to help...sorry....Trish

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    Post edited by Trish on
  • Leo ChenLeo Chen Posts: 697
    edited December 1969

    bullit35744 said:
    check here .....then we will go from there....I don't have this but maybe it is under a different name...like super suit......Trish
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  • Leo ChenLeo Chen Posts: 697
    edited December 1969

    nothing found

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  • Leo ChenLeo Chen Posts: 697
    edited March 2014

    Thank you,bullit35744.

    I have re-download and re-install the product using DIM.
    But I just can not find the product file listed inside the DIM!!!

    Post edited by Leo Chen on
  • TrishTrish Posts: 2,625
    edited March 2014

    I think I would let them know about that if I were you... does it show up in your products library???....Trish

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    Post edited by Trish on
  • SimonWMSimonWM Posts: 924
    edited March 2014

    leochen0706 said:
    Thank you,bullit35744.

    I have re-download and re-install the product using DIM.
    But I just can not find the product file listed inside the DIM!!!

    Hi Leo, your dynamic clothes files should be under People/Genesis/Dynamic Clothes/Supersuit/3_Mystic Heroes. I have reported the bug in DIM to technical support.

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    Post edited by SimonWM on
  • Leo ChenLeo Chen Posts: 697
    edited December 1969

    bullit35744 said:
    does it show up in your products library???

    Nope.

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  • Leo ChenLeo Chen Posts: 697
    edited December 1969

    bullit35744 said:
    I think I would let them know about that if I were you... does it show up in your products library???....Trish

    What is it between "my library" and "genesis"?

  • Leo ChenLeo Chen Posts: 697
    edited March 2014

    SimonWM said:
    leochen0706 said:
    Thank you,bullit35744.

    I have re-download and re-install the product using DIM.
    But I just can not find the product file listed inside the DIM!!!

    Hi Leo, your dynamic clothes files should be under People/Genesis/Dynamic Clothes/Supersuit/3_Mystic Heroes. I have reported the bug in DIM to technical support.

    Not there.
    PS:
    DAZ Studio Formats/My DAZ 3D Library/People/Genesis/Dynamic Clothes/Supersuit/3_Mystic Heroes

    BTW, this is totally different from DM page.

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    Post edited by Leo Chen on
  • SimonWMSimonWM Posts: 924
    edited December 1969

    The product download is fine, it just cannot be installed directly thru DIM but you can download it from your Product Library. I just download the zip file to confirm and everything is there.

  • Leo ChenLeo Chen Posts: 697
    edited December 1969

    SimonWM said:
    The product download is fine, it just cannot be installed directly thru DIM but you can download it from your Product Library. I just download the zip file to confirm and everything is there.

    Thank you, SimonWM.

    Does this mean I need to manual-install the product?

  • SimonWMSimonWM Posts: 924
    edited March 2014

    leochen0706 said:
    SimonWM said:
    leochen0706 said:
    Thank you,bullit35744.

    I have re-download and re-install the product using DIM.
    But I just can not find the product file listed inside the DIM!!!

    Hi Leo, your dynamic clothes files should be under People/Genesis/Dynamic Clothes/Supersuit/3_Mystic Heroes. I have reported the bug in DIM to technical support.

    Not there.
    PS:
    DAZ Studio Formats/My DAZ 3D Library/People/Genesis/Dynamic Clothes/Supersuit/3_Mystic Heroes

    BTW, this is totally different from DM page.

    The zip file has 3 folders:

    data
    People
    Runtime

    For your installation to be correct you need to have merged these three folders with the ones in your DAZ Studio Library. usually just a matter of copying those folders to your "Content" directory or "My library" or whatever name it has in your system.

    If your path is: DAZ Studio Formats/My DAZ 3D Library then you need to copy and paste these folders on DAZ Studio Formats/My DAZ 3D Library and say yes when asked if you want to merge these three folders.

    If you already have your People folder at DAZ Studio Formats/My DAZ 3D Library/People/Genesis/Dynamic Clothes/Supersuit/3_Mystic Heroes then your installation is correct and you should see the product.

    Post edited by SimonWM on
  • SimonWMSimonWM Posts: 924
    edited December 1969

    leochen0706 said:
    SimonWM said:
    The product download is fine, it just cannot be installed directly thru DIM but you can download it from your Product Library. I just download the zip file to confirm and everything is there.

    Thank you, SimonWM.

    Does this mean I need to manual-install the product?

    Yes, I have contacted DAZ, hopefully they will fix the DIM bug soon. Sorry for the inconvenience.

  • Leo ChenLeo Chen Posts: 697
    edited March 2014

    SimonWM said:
    leochen0706 said:
    SimonWM said:
    The product download is fine, it just cannot be installed directly thru DIM but you can download it from your Product Library. I just download the zip file to confirm and everything is there.

    Thank you, SimonWM.

    Does this mean I need to manual-install the product?

    Yes, I have contacted DAZ, hopefully they will fix the DIM bug soon. Sorry for the inconvenience.

    Thank you,SimonWM.

    I have manually installed the product.

    The installation is sucessful but I still can not find the product in the "Content Library's Product list" and "Smart Content".

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    Post edited by Leo Chen on
  • fixmypcmikefixmypcmike Posts: 19,612
    edited December 1969

    leochen0706 said:
    SimonWM said:
    leochen0706 said:
    SimonWM said:
    The product download is fine, it just cannot be installed directly thru DIM but you can download it from your Product Library. I just download the zip file to confirm and everything is there.

    Thank you, SimonWM.

    Does this mean I need to manual-install the product?

    Yes, I have contacted DAZ, hopefully they will fix the DIM bug soon. Sorry for the inconvenience.

    Thank you,SimonWM.

    I have manually installed the product.

    The installation is sucessful but I still can not find the product in the "Content Library's Product list" and "Smart Content".

    Have you tried Re-Importing Metadata for the product? Manual installs don't add the metadata to the database.

  • Leo ChenLeo Chen Posts: 697
    edited December 1969

    fixmypcmike said:
    leochen0706 said:
    SimonWM said:
    leochen0706 said:
    SimonWM said:
    The product download is fine, it just cannot be installed directly thru DIM but you can download it from your Product Library. I just download the zip file to confirm and everything is there.

    Thank you, SimonWM.

    Does this mean I need to manual-install the product?

    Yes, I have contacted DAZ, hopefully they will fix the DIM bug soon. Sorry for the inconvenience.

    Thank you,SimonWM.

    I have manually installed the product.

    The installation is sucessful but I still can not find the product in the "Content Library's Product list" and "Smart Content".

    Have you tried Re-Importing Metadata for the product? Manual installs don't add the metadata to the database.

    Thank you,fixmypcmike.

    I haven't done yet.

    I am trying to reimport all the metadata... now.

  • fixmypcmikefixmypcmike Posts: 19,612
    edited December 1969

    leochen0706 said:
    fixmypcmike said:
    leochen0706 said:
    SimonWM said:
    leochen0706 said:
    SimonWM said:
    The product download is fine, it just cannot be installed directly thru DIM but you can download it from your Product Library. I just download the zip file to confirm and everything is there.

    Thank you, SimonWM.

    Does this mean I need to manual-install the product?

    Yes, I have contacted DAZ, hopefully they will fix the DIM bug soon. Sorry for the inconvenience.

    Thank you,SimonWM.

    I have manually installed the product.

    The installation is sucessful but I still can not find the product in the "Content Library's Product list" and "Smart Content".

    Have you tried Re-Importing Metadata for the product? Manual installs don't add the metadata to the database.

    Thank you,fixmypcmike.

    I haven't done yet.

    I am trying to reimport all the metadata... now.

    You don't have to reimport all of it just for this product which was installed manually.

  • Leo ChenLeo Chen Posts: 697
    edited December 1969

    fixmypcmike said:
    leochen0706 said:
    fixmypcmike said:
    leochen0706 said:
    SimonWM said:
    leochen0706 said:
    SimonWM said:
    The product download is fine, it just cannot be installed directly thru DIM but you can download it from your Product Library. I just download the zip file to confirm and everything is there.

    Thank you, SimonWM.

    Does this mean I need to manual-install the product?

    Yes, I have contacted DAZ, hopefully they will fix the DIM bug soon. Sorry for the inconvenience.

    Thank you,SimonWM.

    I have manually installed the product.

    The installation is sucessful but I still can not find the product in the "Content Library's Product list" and "Smart Content".

    Have you tried Re-Importing Metadata for the product? Manual installs don't add the metadata to the database.

    Thank you,fixmypcmike.

    I haven't done yet.

    I am trying to reimport all the metadata... now.

    You don't have to reimport all of it just for this product which was installed manually.

    Thank you.

    I just want to be sure all the metadata have been installed.

  • Leo ChenLeo Chen Posts: 697
    edited March 2014

    Thank you,fixmypcmike.

    After re-import the metadata, the product does be shown in the "Smart Content"!

    Now, just wait "auto-installation" being fixed.

    Post edited by Leo Chen on
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