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Install failed!

morganaofavalonmorganaofavalon Posts: 0
in Technical Help (nuts n bolts)

I've just registered with DAZ and downloaded the software but installation has failed!

I couldn't see any notes that might give me a clue why it had failed.

I have a good Win 10 64-bit PC.

Most disappointed!

Comments

  • Richard HaseltineRichard Haseltine Posts: 100,728

    What are the specifications of your system? Was the failure to install Install manager or Daz Studio - if Daz Studio were you installing via Install Manager or using the stand-alone installer?

  • morganaofavalonmorganaofavalon Posts: 0

    Core i7-8700K 3.70 GHZ.

    8GB NVIDIA GEFORCE GTX 108

    32GB RAM

    Win 10. 64-bit.

    And the failure was to install Daz Studio using the Install Manager. I've attached an image.

    I've also now found a log file in the Install Manager which says this:

    +++++++++++++++ Install Manager 1.4.0.17 starting +++++++++++++++++
    OS bits: 64
    Platform bits: 64
    Qt Version: 4.8.7
    Locale: en_GB
    Running on Windows 8, Build 9200, No Service Pack Installed
    Physical Memory:
        Total: 31.9 GB (34305937408)
        Avail: 28.1 GB (30214586368)
    Virtual Memory:
        Total: 127.9 TB (140737488224256)
        Avail: 127.9 TB (140732966027264)
    Current Memory Usage: 11%
    Current DateTime:
        Loc: Sat 22. Feb 15:50:13 2020
        UTC: Sat 22. Feb 15:50:13 2020
    Application Data:
        Location = C:/Users/Morga/AppData/Roaming/DAZ 3D/InstallManager
        Disk Total: 232.0 GB (249126973440)
        Disk Avail: 55.2 GB (59341144064)
    Reading dzInstall.ini
    Cannot locate dzInstall.ini
    Starting CMS...
    Error connecting to CMS. Cannot be started by client.
    Current Account: Account
    Current Download Path:
        Location = C:/Users/Public/Documents/DAZ 3D/InstallManager/Downloads
        Disk Total: 232.0 GB (249126973440)
        Disk Avail: 55.2 GB (59341119488)
    Current Content Install Path:
        Location = C:/Users/Public/Documents/My DAZ 3D Library
        Disk Total: 232.0 GB (249126973440)
        Disk Avail: 55.2 GB (59341119488)
    Current 64-bit Software Install Path:
        Location = C:/Program Files
        Disk Total: 232.0 GB (249126973440)
        Disk Avail: 55.2 GB (59341119488)
    Current 32-bit Software Install Path:
        Location = C:/Program Files (x86)
        Disk Total: 232.0 GB (249126973440)
        Disk Avail: 55.2 GB (59341119488)
    Remote Tags Missing: 42071-3 : Genesis 8 Starter Essentials Mimic
    Remote Products: 30
    Remote Packages: 78
        Json Parser (1,1): Syntax error - expected '{' or '['
    Installing: 18869-2 : PostgreSQL CMS (Win 64-bit)
    WARNING: QProcess: Destroyed while process is still running.
    Starting CMS...
    Connected to CMS: PostgreSQL 9.3.4, compiled by Visual C++ build 1600, 64-bit
    Install Successful: PostgreSQL CMS (Win 64-bit)
    Installing: 13176-45 : Interactive Lessons for DAZ Studio 4.10+
    WARNING: Could not set permissions on file: C:/Users/Public/Documents/My DAZ 3D Library/InstallManagerFileRegister.json
    Install Successful: Interactive Lessons for DAZ Studio 4.10+
    Installing: 47939-1 : dForce Starter Essentials
    Install Successful: dForce Starter Essentials
    Installing: 13176-42 : Default Resources for DAZ Studio 4.9+
    Install Successful: Default Resources for DAZ Studio 4.9+
    Install Queue Finished: 1 min 22.8 sec
    Installing: 18009-1 : DM's Memorial DS
    Requirement Failed:  : moving on
    Install Queue Finished: 0 min 0.0 sec
    Installing: 42071-1 : Genesis 8 Female Starter Essentials
    Requirement Failed:  : moving on
    Install Queue Finished: 0 min 0.0 sec
    Installing: 42071-2 : Genesis 8 Male Starter Essentials
    Requirement Failed:  : moving on
    Install Queue Finished: 0 min 0.0 sec
    Installing: 22773-1 : Dark Fantasy Weapons for Genesis 3 and 8 Female(s)
    Requirement Failed:  : moving on
    Install Queue Finished: 0 min 0.0 sec
    Installing: 41753-1 : Rocker Outfit for Genesis 3 Female(s) and Genesis 8 Female(s)
    Requirement Failed:  : moving on
    Install Queue Finished: 0 min 0.0 sec
    Installing: 46691-1 : Shadow Thief Outfit for Genesis 8 Female(s)
    Requirement Failed:  : moving on
    Install Queue Finished: 0 min 0.0 sec
    WARNING: Download Already Exists: 18009-1 : DM's Memorial DS : C:/Users/Public/Documents/DAZ 3D/InstallManager/Downloads/IM00018009-01_DMsMemorialDS.zip
    WARNING: Download Already Exists: 42071-1 : Genesis 8 Female Starter Essentials : C:/Users/Public/Documents/DAZ 3D/InstallManager/Downloads/IM00042071-01_Genesis8FemaleStarterEssentials.zip
    Installing: 21848-1 : DAZ Studio Iray HDR Outdoor Environments
    Requirement Failed:  : moving on
    Install Queue Finished: 0 min 0.0 sec
    WARNING: Download Already Exists: 42071-2 : Genesis 8 Male Starter Essentials : C:/Users/Public/Documents/DAZ 3D/InstallManager/Downloads/IM00042071-02_Genesis8MaleStarterEssentials.zip
    Installing: 13176-2 : DAZ Studio 4.12 (Win 64-bit)
    Requirement Failed:  : moving on
    Install Queue Finished: 0 min 0.0 sec
    WARNING: Download Already Exists: 22773-1 : Dark Fantasy Weapons for Genesis 3 and 8 Female(s) : C:/Users/Public/Documents/DAZ 3D/InstallManager/Downloads/IM00022773-01_DarkFantasyWeaponsforGenesis3and8Females.zip
    WARNING: Download Already Exists: 41753-1 : Rocker Outfit for Genesis 3 Female(s) and Genesis 8 Female(s) : C:/Users/Public/Documents/DAZ 3D/InstallManager/Downloads/IM00041753-01_RockerOutfitforGenesis3FemalesandGenesis8Females.zip
    WARNING: Download Already Exists: 46691-1 : Shadow Thief Outfit for Genesis 8 Female(s) : C:/Users/Public/Documents/DAZ 3D/InstallManager/Downloads/IM00046691-01_ShadowThiefOutfitforGenesis8Females.zip
    Installing: 46693-1 : Shadow Thief Outfit Textures
    Requirement Failed:  : moving on
    Install Queue Finished: 0 min 0.0 sec
    WARNING: Download Already Exists: 21848-1 : DAZ Studio Iray HDR Outdoor Environments : C:/Users/Public/Documents/DAZ 3D/InstallManager/Downloads/IM00021848-01_DAZStudioIrayHDROutdoorEnvironments.zip
    WARNING: Download Already Exists: 13176-2 : DAZ Studio 4.12 (Win 64-bit) : C:/Users/Public/Documents/DAZ 3D/InstallManager/Downloads/IM00013176-02_DAZStudio412Win64bit.zip
    WARNING: Download Already Exists: 46693-1 : Shadow Thief Outfit Textures : C:/Users/Public/Documents/DAZ 3D/InstallManager/Downloads/IM00046693-01_ShadowThiefOutfitTextures.zip
    Install Queue Finished: 0 min 0.0 sec

     

    Screenshot (369).png
    586 x 558 - 69K
  • pehenrypehenry Posts: 0

    Yeah man. I am having the same problem. I am trying to do do a clean install. 

     

    Saving Account Settings: Account

    --------------- Install Manager exited ------------------

    ~

    +++++++++++++++ Install Manager 1.4.0.35 starting +++++++++++++++++

    OS bits: 64

    Platform bits: 64

    Qt Version: 4.8.7

    Locale: en_US

    Running on Windows 10, Build 9200, No Service Pack Installed

    Physical Memory:

    Total: 63.8 GB (68578140160)

    Avail: 52.5 GB (56427323392)

    Virtual Memory:

    Total: 127.9 TB (140737488224256)

    Avail: 127.9 TB (140732966813696)

    Current Memory Usage: 17%

    Current DateTime:

    Loc: Wed May 27 08:32:06 2020

    UTC: Wed May 27 12:32:06 2020

    Application Data:

    Location = C:/Users/Patrick/AppData/Roaming/DAZ 3D/InstallManager

    Disk Total: 475.8 GB (510960766976)

    Disk Avail: 238.8 GB (256460419072)

    Reading dzInstall.ini

    Cannot locate dzInstall.ini

    Current Account: Account

    Current Download Path:

    Location = Z:/Apps/DAZ 3D/InstallManager/Downloads

    Disk Total: 3.9 TB (4397911220224)

    Disk Avail: 2.5 TB (2855900553216)

    Current Content Install Path:

    Location = Z:/Apps/DAZ 3D/Library

    Disk Total: 3.9 TB (4397911220224)

    Disk Avail: 2.5 TB (2855900553216)

    Current 64-bit Software Install Path:

    Location = C:/Program Files

    Disk Total: 475.8 GB (510960766976)

    Disk Avail: 238.8 GB (256460419072)

    Current 32-bit Software Install Path:

    Location = C:/Program Files (x86)

    Disk Total: 475.8 GB (510960766976)

    Disk Avail: 238.8 GB (256460414976)

    Thumbnail directory set to: Z:/Apps/DAZ 3D/InstallManager/Thumbnails

    Starting CMS...

    Error connecting to CMS. Cannot be started by client.

    Current Account: Account

    Installed Packages: 11 : 2.8 GB

    Remote Name Collision: 53681-1/53681-2 : Iray Super Shaders Patriotic Patterns

    Remote Tags Missing: 42071-3 : Genesis 8 Starter Essentials Mimic

    Remote Tags Missing: 13176-43 : Scene Builder for DAZ Studio

    Remote Tags Missing: 12000-43 : Scene Builder for DAZ Studio Public Build +Beta+

    Remote Products: 283

    Remote Packages: 364

    Json Parser (1,1): Syntax error - expected '{' or '['

    Installing: 18869-2 : PostgreSQL CMS (Win 64-bit)

    WARNING: QProcess: Destroyed while process is still running.

    Install Failed: PostgreSQL CMS (Win 64-bit)

    Installing: 13176-2 : DAZ Studio 4.12 (Win 64-bit)

    Install Failed: DAZ Studio 4.12 (Win 64-bit)

    Install Queue Finished: 0 min 2.3 sec

  • iamelmiamelm Posts: 6

    Same problem. DAZ Studio feels discontinued to be honest. 

  • Richard HaseltineRichard Haseltine Posts: 100,728

    iamelm said:

    Same problem.

    Same? or a download issue? There was a problem over the weekend until late yesterday so it may be worth a fresh download and isntal attempt.

    DAZ Studio feels discontinued to be honest. 

    That would account for the brand new Public Build (beta) last week.

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