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Epic wings expension

FelinaLainFelinaLain Posts: 29
edited March 2014 in New Users

Heyo all!

I just came here because I got a little problem with a feature I bought recently
http://www.daz3d.com/epic-wings-x-pansion
to complete my epic wings.

Thing is:
When I try to use one of the prop i get the error message "can't locate file"
So I click on locate file, I navigate to the file, select it and poof, it work.

Then after some try I realized what was wrong: the shortcut, or whatever you want to call it, ask for a file name that is not the actual name of the needed file.
So I was wondering if there was a way to solve that problem for all the props at the same time or if I have to do a one by one?

Thanks all!

Post edited by FelinaLain on

Comments

  • frank0314frank0314 Posts: 14,298
    edited March 2014

    Put in a support ticket so they can get it fixed. I don't have it so can't test it. Are you installing products with DIM or manually? Maybe try reinstalling it and see if it still does it. If so I'd say report it. It's a pretty easy fix and shouldn't take much time at all

    Post edited by frank0314 on
  • fixmypcmikefixmypcmike Posts: 19,612
    edited December 1969

    What was the item? I'm not having any errors with this product. What version of DS are you using and did you install with DIM or manually? Are other items you installed this way working correctly?

  • FelinaLainFelinaLain Posts: 29
    edited March 2014

    I used the installer, but my computer did do something weird at the end of the install...
    I'm going to try re-install it to see if it work


    EDIT: after trying, yeah it seem somehow my installation went wrong. Now it all work fine

    Post edited by FelinaLain on
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