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Where and how do you report a bug??

mamacat23mamacat23 Posts: 0
edited December 1969 in New Users

The first time I tried to launch DAZ studio after installing, I got "DAZ has encountered a fatal error and must close". I saved the error report but there is no place on the Zendesk page to actually submit the report, just a bunch of info about what to say, what might cause errors, etc. The 'submit report' field on my error report is greyed out. How do I actually send in the error report?

Comments

  • fixmypcmikefixmypcmike Posts: 19,583
    edited December 1969

    Submit a support request to tech support, attach the bug report at the bottom where it says "Attach file".

  • mamacat23mamacat23 Posts: 0
    edited December 1969

    Using what? "Submit a request" ? Sorry to be derpy here, maybe I shouldn't be doing this at 1:30 in the morning

  • fixmypcmikefixmypcmike Posts: 19,583
    edited December 1969

    Yes, submit a request.

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