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Moving the content library

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  • JaderailJaderail Posts: 0
    edited December 1969

    I hate the Admin MUST log in as Admin step now... it is SO not needed.

  • mjc1016mjc1016 Posts: 15,001
    edited December 1969

    Jaderail said:
    I hate the Admin MUST log in as Admin step now... it is SO not needed.

    And even then you still don't have 100% access to EVERYTHING...

  • JaderailJaderail Posts: 0
    edited March 2014

    Nod nod... so true. But the days of users learning the OS fully are over so they opted for built in safeguards. I can see the Need after talking to some users today. ;-)

    Post edited by Jaderail on
  • SertorialSertorial Posts: 962
    edited March 2014

    mjc1016 said:

    Access is denied because you don't have permission to save to the location the file is...you must have UAC enabled or be using a 'normal' user account....

    Ok, managed to save the edited INI file with the ports reversed as you suggested. But it makes no difference. I even re-booted.

    So here's the situation

    1 the DAZ CMS seems to be running when I start my machine (so all good there)
    2 when I load Studio, the search function is not working at all, nor is the smart content showing, nor can I get it to show by re-importing metadata

    So it's as though the CMS isn't running (because then the search should work, right?)

    But it is running! Look at the screen cap

    So WTF is going on??! (and how did I break this just by trying to move the location of my damn content library?!)

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    Post edited by Sertorial on
  • SertorialSertorial Posts: 962
    edited December 1969

    err.. hello?

    I can't use the search function at the moment... makes finding my content almost impossible. After all, who can remember content creators names? (of the bizarre folder structure they often use)

    Please help...

  • fixmypcmikefixmypcmike Posts: 19,613
    edited December 1969

    Sertorial said:
    err.. hello?

    I can't use the search function at the moment... makes finding my content almost impossible. After all, who can remember content creators names? (of the bizarre folder structure they often use)

    Please help...

    Is your CMS running?

  • SertorialSertorial Posts: 962
    edited December 1969

    fixmypcmike said:
    Sertorial said:
    err.. hello?

    I can't use the search function at the moment... makes finding my content almost impossible. After all, who can remember content creators names? (of the bizarre folder structure they often use)

    Please help...

    Is your CMS running?

    Did you not read my posts? Yes it is!

    Can someone PLEASE help me with this?

  • fixmypcmikefixmypcmike Posts: 19,613
    edited December 1969

    Sertorial said:
    fixmypcmike said:
    Sertorial said:
    err.. hello?

    I can't use the search function at the moment... makes finding my content almost impossible. After all, who can remember content creators names? (of the bizarre folder structure they often use)

    Please help...

    Is your CMS running?

    Did you not read my posts? Yes it is!

    Can someone PLEASE help me with this?

    My apologies. Does the Content Library pane show anything under Categories?

  • SertorialSertorial Posts: 962
    edited December 1969

    fixmypcmike said:

    My apologies.
    It's ok. It's just that I am getting worried this can't be fixed!

    Does the Content Library pane show anything under Categories?


    No. Nothing is showing under categories
  • fixmypcmikefixmypcmike Posts: 19,613
    edited December 1969

    Sertorial said:
    fixmypcmike said:

    My apologies.
    It's ok. It's just that I am getting worried this can't be fixed!

    Does the Content Library pane show anything under Categories?


    No. Nothing is showing under categories

    It sounds like CMS is running but not communicating with DS. It may be your AV or firewall blocking it, or another program using the same port.

  • SertorialSertorial Posts: 962
    edited December 1969

    fixmypcmike said:
    Sertorial said:
    fixmypcmike said:

    My apologies.
    It's ok. It's just that I am getting worried this can't be fixed!

    Does the Content Library pane show anything under Categories?


    No. Nothing is showing under categories

    It sounds like CMS is running but not communicating with DS. It may be your AV or firewall blocking it, or another program using the same port.

    except that nothing has changed in terms of AV, firewall etc. And it all worked just fine before.

    All I attempted to do was move my content library to a new drive (and BOY am I regretting that!)

  • fixmypcmikefixmypcmike Posts: 19,613
    edited December 1969

    Sertorial said:
    fixmypcmike said:
    Sertorial said:
    fixmypcmike said:

    My apologies.
    It's ok. It's just that I am getting worried this can't be fixed!

    Does the Content Library pane show anything under Categories?


    No. Nothing is showing under categories

    It sounds like CMS is running but not communicating with DS. It may be your AV or firewall blocking it, or another program using the same port.

    except that nothing has changed in terms of AV, firewall etc. And it all worked just fine before.

    All I attempted to do was move my content library to a new drive (and BOY am I regretting that!)

    Security software auto-updates at times -- what AV and firewall are you using?

  • mjc1016mjc1016 Posts: 15,001
    edited December 1969

    Mike, that's why I had Sertorial change the port...and there was no change, so something isn't using the port. That doesn't eliminate AV/Firewall blocking, though.

    Sertorial...even though nothing changed, since CMS is a server, your AV/Firewall could have automatically blocked it because it sensed a change to it, that could be interpreted, in some cases, as malware like behavior. So if the CMS isn't specifically ALLOWED, then there is a chance it IS being blocked.

  • SertorialSertorial Posts: 962
    edited December 1969

    mjc1016 said:
    Mike, that's why I had Sertorial change the port...and there was no change, so something isn't using the port. That doesn't eliminate AV/Firewall blocking, though.

    Sertorial...even though nothing changed, since CMS is a server, your AV/Firewall could have automatically blocked it because it sensed a change to it, that could be interpreted, in some cases, as malware like behavior. So if the CMS isn't specifically ALLOWED, then there is a chance it IS being blocked.

    I use Norton Internet Security, but I don't know what my firewall is (or if I have one). Where would that be?

  • mjc1016mjc1016 Posts: 15,001
    edited December 1969

    Sertorial said:
    mjc1016 said:
    Mike, that's why I had Sertorial change the port...and there was no change, so something isn't using the port. That doesn't eliminate AV/Firewall blocking, though.

    Sertorial...even though nothing changed, since CMS is a server, your AV/Firewall could have automatically blocked it because it sensed a change to it, that could be interpreted, in some cases, as malware like behavior. So if the CMS isn't specifically ALLOWED, then there is a chance it IS being blocked.

    I use Norton Internet Security, but I don't know what my firewall is (or if I have one). Where would that be?

    Norton IS is an AV/firewall product...and Norton is one of the ones that can/does give Valentina fits...or more properly Valentina gives it fits. I haven't touched Norton in ages, so I'm not sure where the options are, but there are options to allow/whitelist programs...and you'll need to do that for the CMS.

  • SertorialSertorial Posts: 962
    edited March 2014

    mjc1016 said:
    Sertorial said:
    mjc1016 said:
    Mike, that's why I had Sertorial change the port...and there was no change, so something isn't using the port. That doesn't eliminate AV/Firewall blocking, though.

    Sertorial...even though nothing changed, since CMS is a server, your AV/Firewall could have automatically blocked it because it sensed a change to it, that could be interpreted, in some cases, as malware like behavior. So if the CMS isn't specifically ALLOWED, then there is a chance it IS being blocked.

    I use Norton Internet Security, but I don't know what my firewall is (or if I have one). Where would that be?

    Norton IS is an AV/firewall product...and Norton is one of the ones that can/does give Valentina fits...or more properly Valentina gives it fits. I haven't touched Norton in ages, so I'm not sure where the options are, but there are options to allow/whitelist programs...and you'll need to do that for the CMS.

    Valentina?

    Ok, I went to firewall > settings > program rules. DAZ Studio and DAZ CMS were already in the list and were set to "Auto" I changed them to "allow" just in case. Then I re-booted.

    No difference. Still the CMS is running, but no search working and no smart content showing.

    Post edited by Sertorial on
  • mjc1016mjc1016 Posts: 15,001
    edited December 1969

    Valentina is the database server...it's called CMS in studio.

    Ok..so no port blocking, CMS is allowed in Norton.

    Did you reboot after changing the permissions in Norton? (Sometimes it takes a reboot for the change to 'go live'...don't ask why it's sometimes, because I never figured it out...Norton is one of the most annoying/frustrating pieces of software around...it is only topped, in my opinion, by the old AOL stuff.)

  • SertorialSertorial Posts: 962
    edited December 1969

    mjc1016 said:
    Valentina is the database server...it's called CMS in studio.

    Ok..so no port blocking, CMS is allowed in Norton.

    Did you reboot after changing the permissions in Norton? (Sometimes it takes a reboot for the change to 'go live'...don't ask why it's sometimes, because I never figured it out...Norton is one of the most annoying/frustrating pieces of software around...it is only topped, in my opinion, by the old AOL stuff.)

    Yes, I said in my post, I rebooted after changing Norton

  • mjc1016mjc1016 Posts: 15,001
    edited March 2014

    Yeah, I know it was a bit of a pain to edit the ini file...but...

    In the ini file, at the very top (that's where it is in mine) is a section Logging. Under there is a setting Verbose Level. Set it to 3.

    Then before you restart the CMS, clear out the vlogs folder. Then after it's started, you should end up with a single log file...with a lot more info in it...

    Open the log file and look for these two lines (on my system they are line 31 and 32)

    Sat Mar 8 2014 18:14:03.455000 (TID 30): (UID 276) Database 'ContentDB.vdb' remoteID 55838336 registered.
    Sat Mar 8 2014 18:14:03.455000 (TID 30): (UID 276) Database 'contentdb' has been successfully opened.

    If they don't show up then CMS isn't finding the database...

    If they do, then the problem is the connection between Studio and the CMS...somewhere.

    Have you 'nuked' the database and let DS rebuild it?

    adamr001 describes the 'nuclear option' in this thread...

    http://www.daz3d.com/forums/discussion/8028/

    Post edited by mjc1016 on
  • SertorialSertorial Posts: 962
    edited March 2014

    mjc1016 said:
    Yeah, I know it was a bit of a pain to edit the ini file...but...

    In the ini file, at the very top (that's where it is in mine) is a section Logging. Under there is a setting Verbose Level. Set it to 3.

    Then before you restart the CMS, clear out the vlogs folder. Then after it's started, you should end up with a single log file...with a lot more info in it...

    Open the log file and look for these two lines (on my system they are line 31 and 32)

    Ok, I did all that and those lines didn't show up in it

    Post edited by Sertorial on
  • SertorialSertorial Posts: 962
    edited December 1969

    So have you guys all given up on me?

  • mjc1016mjc1016 Posts: 15,001
    edited December 1969

    It isn't registering the database. From all indications there's nothing blocking it, but it's still not connecting.


    So, that could very well mean the 'nuclear' option needs to be done...the total wipe and rebuild of the database.

  • SertorialSertorial Posts: 962
    edited December 1969

    mjc1016 said:
    It isn't registering the database. From all indications there's nothing blocking it, but it's still not connecting.


    So, that could very well mean the 'nuclear' option needs to be done...the total wipe and rebuild of the database.

    But you will see higher up the thread that this has been attempted. But just in case, run it by me again... problem is I will lose all my userdata (about a year's worth of tags I have entered, plus all the categorizing..

    But it's better than having no search function (which is driving me crazy).

    So please tell me how to effect the nuclear option?

  • mjc1016mjc1016 Posts: 15,001
    edited December 1969

    http://www.daz3d.com/forums/discussion/37233/#548013

  • SertorialSertorial Posts: 962
    edited December 1969

    mjc1016 said:
    http://www.daz3d.com/forums/discussion/37233/#548013

    This has not worked. I even tried "reimport metadata" It still doesn't build the database, or show smart content, or activate the search functionality!!

    What is happening?

  • mjc1016mjc1016 Posts: 15,001
    edited March 2014

    What is the full path to ContentManagementService.exe on your machine...and is the database in the same folder?

    At this point, the only thing I can think of is that the database is located somewhere that you and DS don't have permission to write to...

    Which would basically mean that everything is actually working...except it's working with an empty database. And yeah, searching a database, with no data in it, is not going to give any results...and it's the same thing as if it wasn't working at all.

    Post edited by mjc1016 on
  • JaderailJaderail Posts: 0
    edited December 1969

    I've been following along here and Everything I could offer to try seems to have been done. The only thing that I can think of is MAYBE at some point the Database was told to be in a different location than default and that one is still active due to a Registry link. I made the mistake of moving the database ONCE and had to do a FULL NUKE as in even cleaning the DAZ reg keys with CCleaner before a new install from the word GO worked. The Good thing is the Content folder did not need touched just all the other PRG's, reg cleaned and then set it all back up properly. It even imported my Categories once I got it working. And the Settings all pointing to the correct places is so important.

  • SertorialSertorial Posts: 962
    edited March 2014

    mjc1016 said:
    What is the full path to ContentManagementService.exe on your machine...and is the database in the same folder?

    At this point, the only thing I can think of is that the database is located somewhere that you and DS don't have permission to write to...

    Which would basically mean that everything is actually working...except it's working with an empty database. And yeah, searching a database, with no data in it, is not going to give any results...and it's the same thing as if it wasn't working at all.

    the full path to the CMS.exe is

    C:\Program Files\DAZ 3D\Content Management Service

    The database is not in the same folder. It is here

    C:\ProgramData\DAZ 3D\Content Management Service\databases

    But I have an administrator account, so why would it not be able to write to that location?

    Also I checked in ContentManagementServer.ini to see where it thinks the database is. It seems to be looking in the right place


    ; The path, where sysdatabase are stored.
    SystemCatalog=C:\ProgramData\DAZ 3D\Content Management Service\databases


    My log file says this. Is it revealing?

    WARNING: dzvalentinaobjectdatabase.cpp(38): DB Register Open error: Cannot establish VC_Connection with remote server.
    Make sure the server address and port number are correct.
    DB Register Open error: Cannot establish VC_Connection with remote server.
    Make sure the server address and port number are correct.
    WARNING: dzvalentinaobjectdatabase.cpp(38): DB Register Open error: Cannot establish VC_Connection with remote server.
    Make sure the server address and port number are correct.
    DB Register Open error: Cannot establish VC_Connection with remote server.
    Make sure the server address and port number are correct.

    Post edited by Sertorial on
  • SertorialSertorial Posts: 962
    edited December 1969

    mjc1016 said:
    What is the full path to ContentManagementService.exe on your machine...and is the database in the same folder?

    At this point, the only thing I can think of is that the database is located somewhere that you and DS don't have permission to write to...

    Which would basically mean that everything is actually working...except it's working with an empty database. And yeah, searching a database, with no data in it, is not going to give any results...and it's the same thing as if it wasn't working at all.


    AHA!! Fixed it!!

    You asked me to switch which port was commented out. I reversed that change and now it works fine!

    (unfortunately all my categorization and tags are lost, which is a pity, but at least I now have smart content and a search function!)

    Thanks for all your help people!

  • udgang99udgang99 Posts: 0
    edited December 1969

    I have the same problem.

    I moved my content from C-drive to an F-drive... and now my content is gone in the "smart content" on the (default) left side of the screen, but I can find it in the "content library" on the (default) right side of the screen...

    How did you fix this problem???

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