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Help! Order froze at pay screen!

DisparateDreamerDisparateDreamer Posts: 2,514
edited December 1969 in The Commons

I just put through an order, but when I got to paypal, before even logging in, my browser froze and crashed, so i didn't complete the payment. Everything is still in my cart.

I have no issue going through the purchase again, but is the other purchase saved as a payment pending order? I mean do i need to find some place where unfinished orders go, and then pay? or start a whole new order?

I'm worried if i order again, it'll still charge me for both.... T_T

Comments

  • DisparateDreamerDisparateDreamer Posts: 2,514
    edited December 1969

    Dammit and this time I GOT THROUGHT EH PAYPAL and paid and it gave me the daz website offline CLOUD error !!!!

    Daz want my purchase or not.... gr. Now I *can't * try again, i already put money through at paypal. SHEESH!

  • DisparateDreamerDisparateDreamer Posts: 2,514
    edited December 1969

    okay looks like second order "confirmed" (at least, downloads are in my account) despite not being able to "confirm" the order on the last page.

    Hope that the first order never went through....

  • MalandarMalandar Posts: 776
    edited December 1969

    Yeah I chose the exact wrong time to try to do a two order purchase to be able to use two coupons. First was the ranger bundle which went through no problem but the next which was going to use the 6 buck coupon, had three items that were just over 30 bucks. I hit the confirm button on the last part of the buy screen and it declined my payment. My information was correct and I have plenty of money in my account. but when I tried to go back and see what was going on I kept getting magento errors (which I frigging hate) and sure enough when I could get back to my cart all the prices had changed and now it is WAY more than i want to spend on it.

    Figures.

    Guess I just won't buy it then.

  • ScraverXScraverX Posts: 152
    edited December 1969

    I was switching between forum sections, probably at around the same time and it threw a 502 error.

    Server got overloaded for a bit I suspect.

  • JaderailJaderail Posts: 0
    edited December 1969

    The DAZ3D servers and sales update every night , DAZ3D home office time zone, at the same time every night. If your doing anything DAZ3D at that time errors can happen, including cloud errors. If you have a purchase error at that time please submit a support ticket.

  • ScraverXScraverX Posts: 152
    edited December 1969

    Jaderail said:
    The DAZ3D servers and sales update every night , DAZ3D home office time zone, at the same time every night. If your doing anything DAZ3D at that time errors can happen, including cloud errors. If you have a purchase error at that time please submit a support ticket.

    In more specific terms, that's what I suspected.

  • JaderailJaderail Posts: 0
    edited November 2013

    richardclery1 said:
    Jaderail said:
    The DAZ3D servers and sales update every night , DAZ3D home office time zone, at the same time every night. If your doing anything DAZ3D at that time errors can happen, including cloud errors. If you have a purchase error at that time please submit a support ticket.

    In more specific terms, that's what I suspected.Was sort of pointing those with purchase errors to what was needed. I've learned to not do somethings during that 30 to 40 min time. Tip: If surfing the forums goes from fine to SPIN the pointer. Stop till later.

    Post edited by Jaderail on
  • ScraverXScraverX Posts: 152
    edited December 1969

    Spin the pointer? More load bar stall. :) I just waited a few minutes and hit reload.

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