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What is this error message?

NovicaNovica Posts: 23,887
edited December 1969 in New Users

I am getting this when trying to manually install the Urban Shabby Chic for V4, and the Unimesh. What's the problem? (and the installation path is fine, the same as all my other manual installations) Did I grab a wrong file or something? (Using DS, not Poser.)

error.jpg
1184 x 773 - 85K

Comments

  • raindrop_1ff71f4538raindrop_1ff71f4538 Posts: 0
    edited December 1969

    Never seen that one before.

    I found this:
    http://www.daz3d.com/forums/discussion/865/P105/#39427
    and
    http://www.wiki-errors.com/wiki-errors.php?wiki=0x80004005

    Have you tried re-downloading and reinstalling the content?

  • NovicaNovica Posts: 23,887
    edited December 1969

    Yep, it's a no-go. Only if I choose to skip it does the installation continue. I am going into the studio now to see if the products are there, but my version 4.6 has always been wonky. I usually have to reimport metadata, etc to get some things to show up. I'll check out your links in a minute, thanks :)
    Cathie

  • ChoholeChohole Posts: 33,604
    edited December 1969

    Raindrop Drinkwater said:
    Never seen that one before.

    I found this:
    http://www.daz3d.com/forums/discussion/865/P105/#39427
    and
    http://www.wiki-errors.com/wiki-errors.php?wiki=0x80004005

    Have you tried re-downloading and reinstalling the content?

    The first one of those links is well out of date (May 2012), and was about a different problem altogether, one that was current then but has been fixed for a very long time.

    This error has come up a few times in threads, It is most likely caused by a corrupted download. Delete the downloaded file, clear your browser cache to get rid of the corrupted version and download it again.

  • refsocrd1_aefdbd2b3arefsocrd1_aefdbd2b3a Posts: 0
    edited December 1969

    you might try this as well

    Set a test/swap/newfolder(name is irrelevant) on the desktop.
    Drop the zip into it.
    Decompress the file. i Prefer winrar or 7zip to the windows version.
    Check if the particular file(!fbm) is showing as a 0k in there or if it tosses an error when you decompress.
    If it is,does that, either the product is broken or the download broke at some point.
    Redownload and try again.

    If you do redownload and keep getting the same error.
    Try restarting the system first.
    Then if it's still tossing the error, might be time to submit a ticket regarding.

    It looks more like a broken file then anything, with a 0Byte reference.

  • Miss BMiss B Posts: 3,071
    edited September 2013

    Out of curiosity, I just unzipped Urban Shabby Chic for V4, and in the Runtime > Libraries > Character > UrbanChic > NS folder, there are actually TWO cr2 files with 0K sizes.

    The one you're having a problem with, !FBMInstructions.cr2, as well as !Instructions.cr2, Both these files are dated April 25, 2011, and I downloaded the Urban Shabby Chic files through DIM on April 27th of this year. I don't recall seeing any updates for them since then, so you may have to take out a support ticket.

    Edited To Add: OK, I just installed Urban Shabby Chick for V4 in DS 3A without a problem. I unzipped the files to a dummy folder on my desktop and then copied them over to the appropriate folders in my DS 3A Runtime. I didn't get any kind of error message.

    I also realize now why those two .cr2 files are 0K in size. The matching .png files are instructions on what to do, so the .cr2 fies are just there so the .pngs will show up in your Content Library.

    Oh and I loaded up V4 and the skirt and blouse from the outfit and there were no problems, so what exactly were you doing to "manually" install this outfit that gave you an error?

    Edited To Add, Again: OK, did a render and had absolutely no problems with any of the files.

    RileyUrbanShabby.jpg
    450 x 800 - 100K
    Post edited by Miss B on
  • NovicaNovica Posts: 23,887
    edited December 1969

    I had just downloaded and installed so it was the most recent version, it was after I was extracting the files (using windows 7, you can not just drag and drop, there was a thread about that but don't remember the specifics- Szark had mentioned not having the need to extract and then it had been discussed that Windows 7 had issues with that for some reason.) So the files were extracted and it was when I was moving them to the My Library.

  • NovicaNovica Posts: 23,887
    edited December 1969

    And thanks everyone-(particularly Miss B, appreciate you doing all that.) I went into my C directory to the (users/Cathie/blah blah blah and did a search for this outfit (Daz3d>Studio) and the only thing that came up was the readme! Sheesh. I can't delete the file because I haven't found it yet, but I'll go look.

  • fixmypcmikefixmypcmike Posts: 19,583
    edited December 1969

    There's probably a zero-byte file in the zip (a dummy .pz2 to display a .png with instructions, for example). Submit a ticket to tech support -- Jen Greenlees is fixing all the PC items she comes across with this problem. In the interim, use a third-party unzipper -- I like 7zip, which is free.

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