Pure Hair Catwalk files are missing?

Hello!

I'm having an odd problem with Pure Hair Catwalk, it seems to install correctly using the install manager, but when I try to add it to a figure, I receive the following message:

Some assets needed to load the file were missing. The content may not work as expected.

The following files could not be found:

/data/Michelle/Hair/PH Catwalk/Morphs/Michelle/Base/Fix.dsf
/data/Michelle/Hair/PH Catwalk/PHCatwalk.dsf


Now, according to the product page, it's supposed to work with Genesis and does not list any prerequisite products. Originally when this trouble started to happen, I thought the issue was that I had installed Daz Studio 4.5 manually months ago and it now seemed that I had to use the install manager to install the product. So I uninstalled everything and then reinstalled 4.6 from the install manager, as well as the Pure Hair Catwalk product.

However, every time I try to add this product to a Genesis figure all I get is a rectangular box with rounded corners.

How do I fix this issue?

EDIT:

I should add that when I browse to:
C:\Users\Public\Documents\My DAZ 3D Library\data\Michelle\Hair\PH Catwalk\Morphs\Michelle\Base
The file "Fix.dsf" is present

and

C:\Users\Public\Documents\My DAZ 3D Library\data\Michelle\Hair\PH Catwalk\
The file "PHCatwalk.dsf" is present

Post edited by adekii_7c5e2f82c7 on

Comments

  • adekii_7c5e2f82c7adekii_7c5e2f82c7 Posts: 19
    edited December 1969

    OK, I think I got it fixed... seems that the install manager wasn't also putting a copy of the data into the path:

    C:\Users\Main\Documents\DAZ 3D\Studio\My Library\data

    Only into the path:

    C:\Users\Public\Documents\My DAZ 3D Library\data

    I'm not sure why, it seems to have worked for all of my other products.

  • adekii_7c5e2f82c7adekii_7c5e2f82c7 Posts: 19
    edited December 1969

    Ah, I guess it was partially fixed. None of the texture files were installed, at least not to the correct places, it seems. Now to figure out how to file a bug report for this product

  • fixmypcmikefixmypcmike Posts: 19,583
    edited December 1969

    It's not the product -- you need to either add your "My Library" location to DIM and install to that location, or else add the "My DAZ 3D Library" location in DS as both "DS format" and "Poser Format".

    New installs of DS will already have both paths as default, but previously only the "My Library" location was used, and existing settings are preserved.

  • adekii_7c5e2f82c7adekii_7c5e2f82c7 Posts: 19
    edited December 1969

    Oh, I see! Thank you very much for your solution and explanation!

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