DAZ shopping cart problems

SertorialSertorial Posts: 962
edited December 1969 in New Users

It's infuriating. If you buy something then log in, the item shows as "purcahsed" and it won't let you buy it again, but its not in my cart so I can't check it out! SO annoying. Now I can't get it, no matter what I do. I have even tried logging out and back in again.

this has happened before. A really annoying bug

Comments

  • SiscaSisca Posts: 875
    edited December 1969

    If it's showing as purchased when you log in then it should be in your Product Library under My Account. If it's not showing up there then you should file a support ticket because obviously at least part of the system thinks you bought it.

  • ChoholeChohole Posts: 33,604
    edited December 1969

    Sertorial said:
    It's infuriating. If you buy something then log in, the item shows as "purcahsed" and it won't let you buy it again, but its not in my cart so I can't check it out! SO annoying. Now I can't get it, no matter what I do. I have even tried logging out and back in again.

    this has happened before. A really annoying bug

    If you add something to your cart before you are logged in to the store it often sets up this error. THe easiest way to get round it is to then add another different item to your cart, now you should see that the first item is there as well. Remove the item you don't need and continue to the checkout.

  • SertorialSertorial Posts: 962
    edited December 1969

    thanks peeps!

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