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Coupon and Freebies in Same Order?

swilliams090_d07b80f896swilliams090_d07b80f896 Posts: 0
edited December 1969 in New Users

I have a question about using a coupon and getting a freebie from the store at the same time. I'm not a Platinum Club member, so I can only get the freebies for free if I'm already making a purchase.

Today I decided to buy the Anubis product and use my $5 coupon before it expired. I added six of the freebies to my cart as well. All the freebie discounts were working out fine and they were really free before I added my $5 coupon code. But when I added it the total price only dropped $2.53, not the full $5. I tested it, and the coupon worked fine without the freebies in the cart.

Now, I'm not complaining. I got a bunch of great lite edition animals and some other freebies and still didn't pay the full price for Anubis. That's great! I just want to know if I did something wrong, or is this how it works if you get a freebie and use a coupon at the same time? It seems that I "saved" by getting more freebies at once, as if there was some sort of bulk discount thing in place. I added the coupon first, then watched the price as I added them one by one, and the first freebie added about a dollar, then the next one added less, the one after that added even less, and so on.

Comments

  • fixmypcmikefixmypcmike Posts: 19,583
    edited December 1969

    I've seen similar things before -- I think it allocates the coupon amount among all the items before setting their price to free, so when it sets them to zero you lose part of the coupon savings (that is, if an item had an original cost of $6 and $1 of the coupon was allocated to it, it only subtracts $5 when it makes it free). That's just my guess at how the math works, but I believe that's the sort of thing that's going on.

  • swilliams090_d07b80f896swilliams090_d07b80f896 Posts: 0
    edited December 1969

    That makes sense. I had just thought the coupon took $5 off of the final price, but if it tried to apply its discount to the actual products that would cause a problem if a product cost $0. Thanks for the reply!

  • SpottedKittySpottedKitty Posts: 7,232
    edited December 1969

    fixmypcmike said:
    That's just my guess at how the math works, but I believe that's the sort of thing that's going on.

    Any chance of finding out for sure? I think I used to see this a few times during checkout for a few months after the store chageover, but I don't think it's happened for a while. It's just so difficult to tell, with the confusing way the final checkout screen is laid out — there's never more than one "discount" line, even if several discounts are applied. Very not a good idea, considering all the other problems people are complaining about.
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