Question about preset poses for couples

in New Users
Hello,
I'm new here so please forgive me if I'm posting this in the wrong section...
I downloaded a preset pose that is for two models interacting, hugging to be exact, and I'm really confused as to what I'm doing wrong. I have tried parenting two models together then applying the preset, and one of them takes one half of the pose but then the other will levitate in weird angles in the default position it spawned in rather than assuming the other half of the preset.
I've tried applying them separately but obviously they both take whatever the first pose of the preset is so I can't even just position them together. I've scoured the Internet looking for a solution but just can't find anything to solve it.
Please can someone explain to me what I can do to make the two models fit the preset pose together?
Thanks
Comments
Normally you would have 2 poses, one for each of the two figures. So if it a male/ female pose set then you will have one pose labeled (for example) pose 1 Michael and another titled Pose 1 Vicky
Oh, annd BTW, you have posted in the best possible place for a new user to post