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Getting File Save Error

XfitzXfitz Posts: 96
in Technical Help (nuts n bolts)

I am suddenly unable to save my renders as I now get a File Save Error when I try to save an image. How can I fix this? Thanks in advance for any assistance.

Comments

  • SpottedKittySpottedKitty Posts: 7,232

    How are you saving? Where are you saving? There are multiple ways to do both, and some combinations and circumstances can cause Weird Stuff™ to happen.

  • XfitzXfitz Posts: 96
    SpottedKitty said:

    How are you saving? Where are you saving? There are multiple ways to do both, and some combinations and circumstances can cause Weird Stuff™ to happen.

    I save to a folder in my documents - photos/3D. The thing is I have been saving to that folder for several years. Today is the first time ever I have been informed that I can not do this. I did receive an alert from Bitdefender that they blocked an attempt by DAZ3D to change a "protected file" in a folder in Daz/MyStudio. The problem probably is related, but I do not know how, or why this should suddenly ocurr, or how to fix it.

     

  • SpottedKittySpottedKitty Posts: 7,232
    Xfitz said:

    I did receive an alert from Bitdefender that they blocked an attempt by DAZ3D to change a "protected file" in a folder in Daz/MyStudio.

    I don't use BitDefender, and that does seem to be implicated in the problem, so someone else who has used it would be better to talk to. Did BitDefender get a recent update? That might have made it a bit paranoid, it's been known to happen with other security programs.

    One thing: is your /Daz/MyStudio/ folder program or content? There are vitally important differences in the way Windows handles files.

    File saving — I was asking if you use the File>Save Last Render menu route, or the Render Library route. Both methods have their pluses and minuses, but it's important to know which you're using.

  • XfitzXfitz Posts: 96
    SpottedKitty said:
    Xfitz said:

    I did receive an alert from Bitdefender that they blocked an attempt by DAZ3D to change a "protected file" in a folder in Daz/MyStudio.

    I don't use BitDefender, and that does seem to be implicated in the problem, so someone else who has used it would be better to talk to. Did BitDefender get a recent update? That might have made it a bit paranoid, it's been known to happen with other security programs.

    One thing: is your /Daz/MyStudio/ folder program or content? There are vitally important differences in the way Windows handles files.

    File saving — I was asking if you use the File>Save Last Render menu route, or the Render Library route. Both methods have their pluses and minuses, but it's important to know which you're using.

    Thank you for your help. Turns out Bitdefender was blocking DAZ. Things seem back to normal. Thanks again.

     

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