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ERROR LOADING TEXTURES - 4.9

thedoctorthedoctor Posts: 197
in Technical Help (nuts n bolts)

Hello,

I just purchased the Pumps 4 for Genesis 8 Female(s) and while they load into the scene properly from the Smart Content tab, whenever I try to apply a material color I get this error:

"An error occurred while reading the file, see the log file for more details."

This is the relevant portion of the log file:

2017-08-24 14:02:06.218 Loaded file: pumps 4.duf
2017-08-24 14:02:06.366 Loaded Morph Deltas in 0 min 0.0 sec.
2017-08-24 14:02:06.366 Loaded file: pJCMFootUp_40_R.dsf
2017-08-24 14:02:06.367 Loaded Morph Deltas in 0 min 0.0 sec.
2017-08-24 14:02:06.368 Loaded file: pJCMFootUp_40_L.dsf
2017-08-24 14:02:06.375 Loaded Morph Deltas in 0 min 0.0 sec.
2017-08-24 14:02:06.375 Loaded file: Fixed.dsf
2017-08-24 14:02:06.658 Loaded image DX_Pumps4_D.jpg
2017-08-24 14:02:13.553 Invalid hierarchy for selected node(s) and "preset_hierarchical_material" type; no root(s) found.
2017-08-24 14:02:13.554 Error reading file, see log for more details.

Can anyone help me interpret how to fix this?

 

THANKS

Comments

  • Richard HaseltineRichard Haseltine Posts: 100,729

    Is teh Genesis 8 figure selected when you load the materials?

  • thedoctorthedoctor Posts: 197
    Richard Haseltine said:

    Is teh Genesis 8 figure selected when you load the materials?

    No, I have the shoes (Pumps 4) selected when I load the materials.

  • Richard HaseltineRichard Haseltine Posts: 100,729

    Try selecting Genesis 8 - it sounds as if it is using a Hierarchical Materials preset, which affects  items in a tree - the shoes will also, if that is the case, need to be parented to Genesis 8.

  • thedoctorthedoctor Posts: 197
    Richard Haseltine said:

    Try selecting Genesis 8 - it sounds as if it is using a Hierarchical Materials preset, which affects  items in a tree - the shoes will also, if that is the case, need to be parented to Genesis 8.

    Well, tan my hide. That works. Thanks so much, mate! Really appreciate when people take time to help others here. Brilliant!

  • ebonartgalleryebonartgallery Posts: 252
    Richard Haseltine said:

    Try selecting Genesis 8 - it sounds as if it is using a Hierarchical Materials preset, which affects  items in a tree - the shoes will also, if that is the case, need to be parented to Genesis 8.

    So what is that DOESN'T work and you still are getting the same error?

  • ebonartgalleryebonartgallery Posts: 252

    So what happens if you've fitted this to a G3 figure? I'll tell you. It will never recognize it, to you'll never be able to pose or apply textures. Way to go.

  • richardandtracyrichardandtracy Posts: 5,660

    The way round that is, frustratingly, to load G8, fit the shoes to G8, load the material. Then select the shoes, save the shoe texture as material preset for the shoe only. Do the same for every mat preset. Finally fit the shoes to G3, delete G8. That way you only ever need to do it once. 

    Regards,

    Richard

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