Genesis 3 characters eyes are solid white and have black rectangles for eyelashes?

I had to reinstall all of my content and the Genesis 3 characters are experiencing some sort of problem where the eyes are all white and the eyelashes are black rectangles. The Genesis and Genesis 2 characters are not experiencing this problem. I don't know what's wrong lol.

Comments

  • ItsCeoItsCeo Posts: 471
    joseph06 said:

    I had to reinstall all of my content and the Genesis 3 characters are experiencing some sort of problem where the eyes are all white and the eyelashes are black rectangles. The Genesis and Genesis 2 characters are not experiencing this problem. I don't know what's wrong lol.

    I am totally new and usesless to help... but I would love to see a picture of that!

  • joseph06joseph06 Posts: 126

    I loaded in a base Gen 3 female and it worked fine. It's whenever I load in The Girl 7, Mika 7, Gia 7, etc

    Glitch.jpg
    1600 x 900 - 306K
  • Richard HaseltineRichard Haseltine Posts: 102,805

    It's not reading or not displaying the opacity settings - my first thought was that you were using a dispaly mode that dosn't support them, but that doesn't appear to be the case by the icon next to the camera/view picker button nor by the fact that the base figure is working. Do you get any error messages?

  • joseph06joseph06 Posts: 126

    When I loaded the Bethany 7 figure I believe I got some sort of message saying that it could not locate some files and asked me if I wanted to install them. I don't believe I got that message though on the other figures though.

  • Richard HaseltineRichard Haseltine Posts: 102,805

    Try again and if you get the message please take a screen shot and post it here.

  • joseph06joseph06 Posts: 126

    I got the message again here's what it looks like

    Missing files.jpg
    1600 x 900 - 293K
  • joseph06joseph06 Posts: 126

    I think I might have figured out the problem. I just realized that I have forgotten to install the Subsurface Base shader. I'm installing it now hopefully that will fix it.

  • joseph06joseph06 Posts: 126
    joseph06 said:

    I think I might have figured out the problem. I just realized that I have forgotten to install the Subsurface Base shader. I'm installing it now hopefully that will fix it.

    Never mind lol

  • Richard HaseltineRichard Haseltine Posts: 102,805

    Well, not being able to find the files would certainly explain the issue - are you getting the shapes correctly or are those missing too? How did you isntall initially, and if you are allowing DS to install the "missing" products what is your Connect data directory - you can find it in Edit>Preferences>Content tab>Content Directory Manager. by the info tab it looks as if it's D:\New Folder.

  • joseph06joseph06 Posts: 126

    I installed the first time using the Install Manager. The body fully loads (meaning that it doesn't have those gray rectangles), and the data directory is the New Folder directory.

  • joseph06joseph06 Posts: 126
    edited July 2017

    Really confused now, I installed FR Harley overnight, and when I loaded her, the eyelashes loaded correctly, but the eyes were still solid white like the others.

    Post edited by joseph06 on
  • Richard HaseltineRichard Haseltine Posts: 102,805

    And no errors?

    Could you load the figure (or apply the preset), then Help>troubleshooting>View Log, and copy-and-paste everything from wheer it says it is loading the file to the end here.

  • joseph06joseph06 Posts: 126

    Here's the log file. Hopefully it will make sense, lol I don't understand anything in it

    txt
    txt
    log.txt
    2M
  • Richard HaseltineRichard Haseltine Posts: 102,805

    For some reason the files are failing to download. Try uninstalling the affecte dproduct, close DS,a nd make sure that the folder for the SKU is gone from D:\New Folder\Data\Cloud (the folder will be name 1_SKU, wheer SKU is the product number from its store page). For example, you have

    2017-07-13 21:57:25.447 WARNING: cloud\dzcloudtasknotifier.cpp(178): Failed to download output file "D:/New folder\data\cloud\1_33685\runtime/textures/vikike176/garden_block/gb_blockground01_h.jpg.part"

    so that is D:\New Folder\Data\Cloud\1_33865\. It does look as if you are having a lot of issues, so I'd try sorting just one out and if even that can't be downloaded successfully with the target folder removed it sounds like some kind of system or account issue.

  • joseph06joseph06 Posts: 126

    Hmm, I uninstalled Bethany 7, deleted the SKU folder and then redownloaded and the same issue occurred. Perhaps I should just uninstall everything and redownload everything.

  • Richard HaseltineRichard Haseltine Posts: 102,805

    One thing to check - can you save a file to the New Folder location? I'd guess so, since you were able to delete the SKU folder, but it's worth double-checking. It may also be worth trying to set another folder as your Daz Connect Data directory and seeing that will work.

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