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Problem with this week's freebie - Pachisi Game does not show up in DIM

HeraHera Posts: 1,958
edited June 2017 in Technical Help (nuts n bolts)

Hello!

I've been trying for hours now to get this week's freebie Pachisi Game to show up in DIM without success. Closing and restarting DIM does not help, Not even restarting the wifi connection or the computer. Then I tried manual download from my product page but the dl file is empty save for a template. Any known error?

Post edited by Hera on

Comments

  • ChoholeChohole Posts: 33,604

    It should be working now

  • StingerStinger Posts: 324
    edited July 2017

    I've tried to install on two different PC's, and it still isn't working.  Getting a "An error occurred while reading the file, see the log for more details." message. Where is the log located?  I've tried to install via DazCon, IM and manual.

    Post edited by Stinger on
  • Richard HaseltineRichard Haseltine Posts: 102,805
    edited July 2017

    Help>Troubleshooting>View Log

    Post edited by Richard Haseltine on
  • frank0314frank0314 Posts: 14,315

    Let us know of the warnings you are getting.

  • StingerStinger Posts: 324

    Here are the error messages I get when I try to load any of the five Pachisi props.  Also, I've tried to uninstall and reinstall, and get the same error messages.


    2017-07-03 17:16:54.080 WARNING: cloud\dzcloudtasknotifier.cpp(178): peer performed orderly shutdown errno=0
    2017-07-03 17:17:40.986  Json Parser (1,1): Syntax error - expected '{' or '['
    2017-07-03 17:17:40.986 Error reading file, see log for more details.
    2017-07-03 17:17:49.181  Json Parser (1,1): Syntax error - expected '{' or '['
    2017-07-03 17:17:49.181 Error reading file, see log for more details.
    2017-07-03 17:17:51.335  Json Parser (1,1): Syntax error - expected '{' or '['
    2017-07-03 17:17:51.335 Error reading file, see log for more details.
    2017-07-03 17:17:52.895  Json Parser (1,1): Syntax error - expected '{' or '['
    2017-07-03 17:17:52.895 Error reading file, see log for more details.
    2017-07-03 17:17:54.410  Json Parser (1,1): Syntax error - expected '{' or '['
    2017-07-03 17:17:54.414 Error reading file, see log for more details.

  • fixmypcmikefixmypcmike Posts: 19,613

    Did you uninstall the Connect version before trying with DIM?

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