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genesis wont show in Actors (left) column - (new Daz3D install)

ayurvedahc_08ecc05d54ayurvedahc_08ecc05d54 Posts: 0
edited December 1969 in New Users

i opened the genesis zip file and set it up
opened Daz and selected import genesis.

on the left side Genesis is not showing (actors, wardrobe & props)
though it is in the right column

Comments

  • frank0314frank0314 Posts: 14,056
    edited December 1969

    Can you post a screen shot of what you are looking at

  • ayurvedahc_08ecc05d54ayurvedahc_08ecc05d54 Posts: 0
    edited January 2013

    Can you post a screen shot of what you are looking at

    here is the screenshot
    genesis appears in the right column
    genesis is not showing in the left column


    thanks

    genesis_missing.png
    1279 x 811 - 305K
    Post edited by ayurvedahc_08ecc05d54 on
  • frank0314frank0314 Posts: 14,056
    edited December 1969

    Click on the button I have circled. Select "Content DB Maintenance" once the box pops up check off "Re-Import Metadata"

    genesis_missing2.jpg
    1279 x 811 - 188K
  • ayurvedahc_08ecc05d54ayurvedahc_08ecc05d54 Posts: 0
    edited January 2013

    Click on the button I have circled. Select “Content DB Maintenance” once the box pops up check off “Re-Import Metadata”

    thanks - genesis still not showing on left column

    Directory: My Library/People/Genesis

    directory.png
    562 x 320 - 36K
    Post edited by ayurvedahc_08ecc05d54 on
  • JimmyC_2009JimmyC_2009 Posts: 8,891
    edited January 2013

    What OS are you using, and is it PC or Mac?

    It looks like your CMS (Content Management Service)is not running. Smart Content will not work without it.

    In Windows, look in the Task Manager in Processes for a process called ContentMangementServer.exe, if it is not there, got to Start > All Programs > DAZ 3D, and start it from there.

    Just a quick point, when reporting that things are missing here on the forums, it is a lot more useful to say whcih tab you are referring to, and not left side or right side. DS4 is fully customisable, and my setup doesn't look like yours at all, so the name of the pane (tab) is more useful

    EDIT:

    Looking at your earlier screenshots, it looks like a Mac to me, so I can't help much I'm afraid. We can try and get a Mac user to help you.

    Post edited by JimmyC_2009 on
  • ayurvedahc_08ecc05d54ayurvedahc_08ecc05d54 Posts: 0
    edited January 2013

    JimmyC_2009 said:
    What OS are you using, and is it PC or Mac?

    It looks like your CMS (Content Management Service)is not running. Smart Content will not work without it.

    In Windows, look in the Task Manager in Processes for a process called ContentMangementServer.exe, if it is not there, got to Start > All Programs > DAZ 3D, and start it from there.

    Just a quick point, when reporting that things are missing here on the forums, it is a lot more useful to say whcih tab you are referring to, and not left side or right side. DS4 is fully customisable, and my setup doesn't look like yours at all, so the name of the pane (tab) is more useful

    EDIT:

    Looking at your earlier screenshots, it looks like a Mac to me, so I can't help much I'm afraid. We can try and get a Mac user to help you.

    Yes I am on Mac.
    Couldnt find ContentManagementServer on the computer anywhere.
    A Mac user's advice would be most appreciated — if need be I can use the parallels side of the mac & load DS4.5 for the pc if I'll have more support from the forum...(or is this just the initial install, and the rest of the software works the same?)

    Thanks for the tip about how customizable the DS4.5 Pro is -

    So far I found a forum about this issue - I was able to locate info here http://docs.daz3d.com/doku.php/artzone/pub/software/dazcms_check
    CMS for both mac & pc. two things came up.
    1. I have two Start Daz CMS applications in the utilities folder.
    2. when I click them on i get this error - couldnt start the cms plist - no such file or directory. see 2 pics attached

    2_CMS.png
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    error_CMS.png
    478 x 172 - 35K
    Post edited by ayurvedahc_08ecc05d54 on
  • JimmyC_2009JimmyC_2009 Posts: 8,891
    edited December 1969

    From your image, one of them is STOP and the other is START. You will have to use the START one to get it to run :)

  • ayurvedahc_08ecc05d54ayurvedahc_08ecc05d54 Posts: 0
    edited December 1969

    thanks - the start couldnt be found - so I removed the software & CMS and reinstalled and that solved all my issues

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