connection

ktlrichards_4cf330de7b

Didnt see this posted so Im posting again. Im getting an error message that says I dont have a valid cms connection. I havent done anything to anti virus , network, or firewall configurations. It just stopped connecting. Any help would be appreciated. Its quite frustrating at this point. Im uploading the error message.

Richard Haseltine

Is this happening launching DS clean after a reboot?

ktlrichards_4cf330de7b

yes. Didnt actually shut down my computer, I just did a restart. Is that what you mean by a clean reboot? Turn it off completely? Ill try that and see what happens. Will repost.

ktlrichards_4cf330de7b

rebooting did not work. Im still getting that message. What does the message mean? and how to fix it?

Richard Haseltine

I was just wanting to be sure it wasn't a case of closi g DIM and starting DS, as they both use PostgreSQL and so things can go cross-wobbed. You probsbly have had updates to the security software and possibly Windows itself, assuming the PC is connected. What are you using?

ktlrichards_4cf330de7b

windows 10 if thats what you are asking. Ive checked firewall and internet security but I dont want to mess with those controls because I dont know what Im doing. I think Ill just have to contact daz support and see if they know what the problem is.

Richard Haseltine

I meant what security software.