Customer support

UncleZee

On average - how long should it take for customer support to get back to me. I cannot register my legal copy of Carrara after updating as the serial code has become invalid. I sent a help request over 24 hours ago and am still waiting. I'm right in the middle of a job and need it resolved ASAP.

I had a similar problem at the start of the year but the issue was resolved within hours.

Any help most welcome.

Chohole

Thread from Customer service is here, if it helps http://www.daz3d.com/forums/discussion/12763/

This Thread moved out of the welcome forum to the Commons.

UncleZee

Thanks for that info.
Z