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Platinum club status inactive

BorgBoy7BorgBoy7 Posts: 102
edited September 2016 in Technical Help (nuts n bolts)

I recieved emails telling me that there was a problem with my form of payment for renewing my 

platinum club status.  I fixed the payment problem.  And now my PC status has been shut off.

Why would you shut it off after the payment problem was fixed?  Further, I assume now that I will have to 

again purchase the platinum club all over again.

Post edited by BorgBoy7 on

Comments

  • Richard HaseltineRichard Haseltine Posts: 102,718

    You shouldn't, but even if you do there's no entry fee so you won't be out of pocket. First, though, I would say open a Sales support ticket.

  • BorgBoy7BorgBoy7 Posts: 102

    Already re-bought the new subscription and everything is back on track.

    I mark these kind of things down as me being murphy's law.  If it can happen to me

    and it is a bad situation it will.  Case closed.

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