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what's happened to the shopping cart?

SertorialSertorial Posts: 962
edited December 1969 in New Users

See that little "1" over the shopping cart? That means I have something in it. So why does it say I don't?

I have logged in and out three times now, and still I can't check out with this item!!

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1677 x 230 - 49K

Comments

  • ChoholeChohole Posts: 33,604
    edited December 1969

    make sure that you are fully logged in to the store then add another random item to your cart. When you check the cart it should then show bot items and you can remove the one you don't want before checking out.

  • SertorialSertorial Posts: 962
    edited December 1969

    chohole said:
    make sure that you are fully logged in to the store then add another random item to your cart. When you check the cart it should then show bot items and you can remove the one you don't want before checking out.

    thanks. That's weird. So you can only check out if you have 2 or more items in your cart! How ridiculous!

  • SixDsSixDs Posts: 2,384
    edited December 1969

    Sounds like it may be a cookie/browser cache issue. Clear your browser cache, including cookies and see if that corrects the problem.

  • ChoholeChohole Posts: 33,604
    edited December 1969

    No it is not a cookie. what happens is that you are not fully logged in to the store when you place the first item in your cart, this happens sometimes if you are logged in to the forum but the store has logged you out.

    If you are not fully logged in then the software is momentarily confused as to who you are

    If you check through the forum you will find umpteen threads where people get this problem and get the same fix explained to them.

  • SertorialSertorial Posts: 962
    edited May 2015

    chohole said:
    No it is not a cookie. what happens is that you are not fully logged in to the store when you place the first item in your cart, this happens sometimes if you are logged in to the forum but the store has logged you out.

    If you are not fully logged in then the software is momentarily confused as to who you are

    If you check through the forum you will find umpteen threads where people get this problem and get the same fix explained to them.


    What do you mean, I wasn't 'fully logged in; to the store? Surely it's a binary thing; you're either logged in, or you are not! Anyway, I was obviously logged in as the item was showing as a "1" in my cart.

    It can't be that difficult to design a shopping cart that works normally without requiring something special of the user. Plenty of other sites manage it.

    Anyway, how come it worked when I added a second item? I didn't do any more 'logging in' to achieve that.

    If you check through the forum you will find umpteen threads where people get this problem and get the same fix explained to them.

    It shouldn't need a fix! It should just work! I logged in and out three times FFS!

    Post edited by Sertorial on
  • VhardamisVhardamis Posts: 576
    edited December 1969

    Sertorial said:
    chohole said:
    make sure that you are fully logged in to the store then add another random item to your cart. When you check the cart it should then show bot items and you can remove the one you don't want before checking out.

    thanks. That's weird. So you can only check out if you have 2 or more items in your cart! How ridiculous!

    I think you are confused. You do not HAVE to be logged into the store to put items in the cart. Don't believe me? Try it. Log out and put 10 things in the cart it will show the 10 over the cart.

    And no you do not need to have 2 items in the cart to purchase anything; she said to remove the one you didn't want after you added it to shake the real purchase free. Its just to shake your internet browser free once you've got the cart gummed up. it is an brower issue not a DAZ store issue it happens to me in Firefox but not Chrome.

  • SertorialSertorial Posts: 962
    edited December 1969

    Vhardamis said:
    Sertorial said:
    chohole said:
    make sure that you are fully logged in to the store then add another random item to your cart. When you check the cart it should then show bot items and you can remove the one you don't want before checking out.

    thanks. That's weird. So you can only check out if you have 2 or more items in your cart! How ridiculous!

    I think you are confused. You do not HAVE to be logged into the store to put items in the cart. Don't believe me? Try it. Log out and put 10 things in the cart it will show the 10 over the cart.

    And no you do not need to have 2 items in the cart to purchase anything; she said to remove the one you didn't want after you added it to shake the real purchase free. Its just to shake your internet browser free once you've got the cart gummed up. it is an brower issue not a DAZ store issue it happens to me in Firefox but not Chrome.

    ok. I am using chrome too, btw.

    not sure why it only happens with this site tho. sounds more like the site than the browser.

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