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smart content folder is empty

enigma484_92e4811bd2enigma484_92e4811bd2 Posts: 54
edited May 2017 in Technical Help (nuts n bolts)

may smart content foldeer is empty in the file side /// I am unable to use any files from the comtent folder   Please help

Post edited by enigma484_92e4811bd2 on

Comments

  • frank0314frank0314 Posts: 14,313
    edited May 2017

    Look in your processes and see if you have PostgreSQL is running. If so try reimporting your metadata.

    Post edited by frank0314 on
  • enigma484_92e4811bd2enigma484_92e4811bd2 Posts: 54

    it is in processes several times (8 times) re imported my metadata with no change

     

  • enigma484_92e4811bd2enigma484_92e4811bd2 Posts: 54
    frank0314 said:

    Look in your processes and see if you have PostgreSQL is running. If so try reimporting your metadata.

    it is in processes several times (8 times) re imported my metadata with no change

     

  • enigma484_92e4811bd2enigma484_92e4811bd2 Posts: 54

    may smart content foldeer is empty in the file side /// I am unable to use any files from the comtent folder   Please help

  • Richard HaseltineRichard Haseltine Posts: 102,783

    please post a screenshot

  • Richard HaseltineRichard Haseltine Posts: 102,783

    Merged threads - if you wish to move this to another forum please edit the first post and click the forum name.

  • enigma484_92e4811bd2enigma484_92e4811bd2 Posts: 54
    Richard Haseltine said:

    please post a screenshot

    attached

    daz prob.png
    2556 x 3200 - 458K
    daz prob2.png
    2556 x 3200 - 359K
  • Richard HaseltineRichard Haseltine Posts: 102,783

    Give the lack of categories it appears there's a communication issue. Does DS give a warning about missing PostgreSQL on launch? Do you get any files under Categories or Products in the Content Library pane? What security software are you using?

  • enigma484_92e4811bd2enigma484_92e4811bd2 Posts: 54
    edited May 2017
    Richard Haseltine said:

    Give the lack of categories it appears there's a communication issue. Does DS give a warning about missing PostgreSQL on launch? Do you get any files under Categories or Products in the Content Library pane? What security software are you using?

    I got it ...went to edit / preference/ CMS  and reloaded the CMS file there and it worked ...Thanks for your help

     

    Post edited by enigma484_92e4811bd2 on
  • Richard HaseltineRichard Haseltine Posts: 102,783

    Glad you sorted it out.

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