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DIM Issues

Jason GalterioJason Galterio Posts: 2,562
in Technical Help (nuts n bolts)

I have been having issues with DIM for about a week now, wondering if they are isolated or known.

The first is that the downloads are incredibly slow recently. Generally 5 MB/s or less. Usually much less.

The second is that a lot of items are downloading, then failing on install when the file check fails.This is on mostly larger items, like the Iray Decal Set and the Bone and Fantasy Scale Shaders Set.

Comments

  • GranvilleGranville Posts: 696

    Me too

  • Daywalker DesignsDaywalker Designs Posts: 3,586

    Can speak about the download speeds, as normal for me is much slower than for you, but the errors with those particular files has been reported.

  • ADAD Posts: 396
    edited March 2017

    What's happen with the DIM? I can't install content over DIM and all is downloading very very slow???

    Error_DIM.jpg
    1365 x 882 - 179K
    Post edited by AD on
  • Richard HaseltineRichard Haseltine Posts: 102,770

    Those items have issues at the moment - this is discussed in the PC forum for those with access (but the upshot is that Daz is aware of the problem.)

  • MardookMardook Posts: 292

    I've downloaded files over and over and over... I've tried direct downloads from the website and then moved the files to DIM folder. Still broken.

  • Daywalker DesignsDaywalker Designs Posts: 3,586

    It seems that at least some of the items had zip file size issues which were at the root of the problem.

  • UlfrunUlfrun Posts: 35

    All of the one's in the attachment above seem to be working today. Though 'tools and toolbox' and 'G-Suit, bodysuit for Genesis' always reappears in the ready to download section once installed.

    Are downloads not limited to 500 KB/s each, for 2 simultaneous ones, ie max of 1MB/s? I thought this was the case as I seem to be able to get about 5MB/s with non daz downloads. Is there some kind of fair use metering slowing out speeds when we use so much?

     

  • Daywalker DesignsDaywalker Designs Posts: 3,586
    PaintDog said:

    All of the one's in the attachment above seem to be working today. Though 'tools and toolbox' and 'G-Suit, bodysuit for Genesis' always reappears in the ready to download section once installed.

    Are downloads not limited to 500 KB/s each, for 2 simultaneous ones, ie max of 1MB/s? I thought this was the case as I seem to be able to get about 5MB/s with non daz downloads. Is there some kind of fair use metering slowing out speeds when we use so much?

     

    I suspect that it could be your ISP, if anything; some will throttle data rates from sites if there is a lot of downloading done from it.

  • UlfrunUlfrun Posts: 35
    daywalker03 said:
    PaintDog said:

    I suspect that it could be your ISP, if anything; some will throttle data rates from sites if there is a lot of downloading done from it.

    Good point, I didn't think they would limit just one site and leave all other transfers at the normal rate. But I guess they might, having downloaded 8000 or so products this month. 

    Took quite a while at that rate to rebuild my content folder. 0.0

    Does anyone know an easy way to discover which products aren't available through dim? I can't figure out what I haven't got installed.

  • ADAD Posts: 396

    Now DIM works again after my system recovery. Thank you to all for information.

  • fixmypcmikefixmypcmike Posts: 19,613
    PaintDog said:
     

    Does anyone know an easy way to discover which products aren't available through dim? I can't figure out what I haven't got installed.

    Go to your Product Library page ( https://www.daz3d.com/downloader/customer/files ) and enter

    dim::false

    in the filter box.  It will include some extra things like bundles for which the individual products will show in DIM.

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